Terms and Conditions

Effective Date: 01/02/2026
Business Name: Jaylo Store
Platform: WooCommerce
Jurisdiction: United Kingdom

These Terms and Conditions (“Terms”) govern your use of Jaylo Store and the purchase of digital software license keys from our website.

By purchasing from Jaylo Store, you agree to be legally bound by these Terms.

1. Nature of Products (Digital Goods)

Jaylo Store sells digital software license keys only.

  • No physical products are sold.
  • No shipping is required.
  • All license keys are delivered electronically.
  • Delivery is automatic upon successful payment confirmation via WooCommerce.

By completing a purchase, you acknowledge that you are purchasing a digital product.

2. Instant Delivery

Upon successful payment:

  • Your license key will be delivered instantly via:
    • On-screen confirmation page; and/or
    • Email provided at checkout.

It is your responsibility to provide a correct email address.

Jaylo Store is not liable for delivery failures caused by:

  • Incorrect email input
  • Spam filtering
  • Customer-side technical issues

3. No Refunds & No Returns Policy

Due to the nature of digital software licenses:

  • All sales are final.
  • No refunds will be issued.
  • No returns are accepted.
  • No exchanges are permitted.

Under the Consumer Contracts Regulations 2013 (UK), digital content that is supplied immediately after purchase and where the consumer has consented to immediate performance and acknowledged loss of cancellation rights is exempt from the 14-day cooling-off period.

By completing your purchase, you:

  1. Expressly consent to immediate digital delivery; and
  2. Acknowledge that you lose your statutory right to cancel.

This consent is recorded at checkout.

4. License Use & Responsibility

You are responsible for:

  • Ensuring compatibility before purchase
  • Reading product descriptions carefully
  • Verifying system requirements

We are not responsible for:

  • Incompatibility with your system
  • Incorrect version purchases
  • User installation errors

Once a license key has been delivered, it is considered used and non-revocable.

5. Fraud Prevention & Chargebacks

Jaylo Store maintains a strict anti-fraud policy.

  • Fraudulent disputes or chargebacks after successful digital delivery may result in:
    • Immediate license key deactivation (where possible)
    • Permanent account suspension
    • Legal action
    • Debt recovery proceedings

We log IP addresses, timestamps, download records, and transaction verification data for fraud prevention.

6. Intellectual Property

All trademarks, product names, and brand names are the property of their respective owners.

Jaylo Store does not claim ownership of third-party software trademarks.

You are purchasing a license key, not ownership of the software itself.

7. Limitation of Liability

To the maximum extent permitted under UK law:

Jaylo Store shall not be liable for:

  • Indirect or consequential loss
  • Loss of profits
  • Business interruption
  • Data loss

Our maximum liability shall not exceed the purchase price of the product.

8. Disclaimer

All digital products are provided “as is” without warranties beyond those required by UK law.

We do not guarantee:

  • That activation servers of third-party providers will remain operational
  • That software publishers will not change their policies
  • That compatibility will remain indefinite

9. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes shall be resolved in the courts of England and Wales.

10. Modifications

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated Terms.

GDPR & UK DATA PROTECTION POLICY

(UK GDPR & Data Protection Act 2018 Compliant)

Jaylo Store complies with:

  • UK GDPR
  • Data Protection Act 2018

1. Data We Collect

We may collect:

  • Name
  • Email address
  • Billing information
  • IP address
  • Transaction logs
  • Device/browser information

2. Legal Basis for Processing

We process your data under:

  • Contract performance (to deliver your digital key)
  • Legal obligations
  • Legitimate interest (fraud prevention)
  • Consent (marketing, if opted-in)

3. Data Retention

We retain transaction records and fraud-prevention logs for as long as legally required or reasonably necessary to protect our business interests.

4. Your Rights Under UK GDPR

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion (where legally permissible)
  • Restrict processing
  • Object to processing
  • Data portability

To exercise these rights, contact:
📧 support@jaylo.store

We may require identity verification.

5. International Transfers

If data is transferred outside the UK, appropriate safeguards will be implemented in compliance with UK GDPR.

6. Complaints

You have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

NO RETURNS / NO REFUNDS POLICY

(Digital Products Only)

All products sold by Jaylo Store are digital software license keys.

  • No physical items are shipped.
  • No returns are accepted.
  • No refunds are issued.
  • No cancellations are permitted once payment is processed.

By purchasing, you agree that:

  • Delivery begins immediately.
  • You waive your 14-day cancellation rights under UK consumer law.
  • All sales are final.

If you experience a technical issue with activation, contact:
📧 support@jaylo.store

We will verify the issue but this does not guarantee a refund.

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